Delivery and returns
We know you're busy which is why we've tried to make Delivery & Returns as effortless as possible.
We currently ship to the following EU countries:
EU Zone 1
Belgium, Netherlands, Luxembourg, France, Germany
€6 (FREE OVER €100)
3-5 working days
EU Zone 2
Italy, Portugal, Spain
€12 (FREE OVER €150)
5-7 working days
You can return orders to us within 365 days for a full refund, including the original delivery cost if you’re returning the whole order.
Simply use the pre-printed, pre-paid return label on your delivery note and take your parcel to your local post office.
Returns take 7-10 working days to reach us, then please allow 2 days for us to process your return.
The big print
- Faulty or Incorrect Item or Received the Wrong Item? Let us know first & we’ll be able to help you better.
- We can only accept returns that are unused & in their original packaging.
- If you’re returning only part of an order, we won’t be able to refund the original delivery charge, sorry.
- You'll need to return your item/s using one of the pre-paid services described above to qualify for Free Returns. If you use another service and pay for it, we will not be able to refund the cost of returning the item to us. 😢
- Please make sure you obtain a proof of postage receipt from whoever you leave your return parcel with. If your return doesn't reach us and you don't have proof you sent it back to us we won't be able to refund you. 🙈